Shipping policy

All purchases of Eufora, Sens.Us, Malibu C and Wet Brush products are for authorized Hair salons & Barbers and sub distributors and are subject to the Passion4Hair Product Sale Agreement. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of the Passion4Hair Sale Agreement. 

Prices and special offers are correct at the time of goods being displayed on the website but are subject to alteration without prior notice. Prices are exclusive of VAT at the ruling rates and delivery costs.. It is possible that some of the products in our catalogue may be mis-priced. 

We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product. 

Delivery charges outside mainland UK will be verified when processing your order. If we have made a mistake and the delivery charge is higher than the price quoted on the website, we may contact you before shipping to request whether you want to continue with your purchase at the correct delivery charge or cancel your order. 

All products are subject to stock availability. Stock availability is shown on the website, however if we have insufficient stock to fulfill the order, we will notify you by e-mail at the address given by you in your registration form. Stock is allocated on a first come first served basis once your order reaches our main server. The Seller doesn´t guarantee the availability of any item based on stock figures shown. 

Goods must be inspected on delivery and all claims for shortages or damages must be reported to The Seller within 24 hours of receipt of goods. 

If orders are received, fully completed and payment taken before 3pm GMT between Monday to Thursday, we aim to deliver them the next working day. Dispatch times can vary depending on stock availability and any guarantees made as to delivery times are subject to any delays that can result from transport delays or force majeure, for which we will not be held responsible. The Seller can accept no responsibility for transport delays causing late delivery. 

Next day delivery only applies to items that are in stock.. Next day delivery is only available to mainland UK. Some areas of the UK cannot receive Next Day Delivery - contact Customer Services for more information. Please note, we cannot guarantee Next Day Delivery following a Bank Holiday Weekend. 

Passion4Hair Ltd shall be entitled to cancel or delay delivery of orders if it is delayed, hindered or prevented from delivery through circumstances beyond its control. Such circumstances shall include (but are not limited to) industrial action, accident, fire, Act of God or failure to deliver by suppliers or carriers.