Welcome to the Passion4hair Ltd website , Passion4Hair Ltd ("We") provide the services available on the Website to you subject to the following terms and conditions (the "Terms and Conditions"). By accessing or using the Passion4Hair Website, you are acknowledging that you have read, understood, and agree, without limitation or qualification, to be bound by these Terms and Conditions which include our Privacy Policy. These Terms and Conditions were last updated on March 10th, 2017 

1. Privacy 

Please review our Privacy Policy which also governs your visit to the Website, so that you may understand our privacy practices. 

2. Purchase & Shipping Related Policies 

All purchases from Passion4hair Ltd are for authorized Hair salons & Barbers and sub distributors and are subject to the Passion4Hair Product Sale Agreement. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of the Passion4Hair Sale Agreement. 

Prices and special offers are correct at the time of goods being displayed on the website but are subject to alteration without prior notice. Prices are exclusive of VAT at the ruling rates and delivery costs. It is possible that some of the products in our catalogue may be mis-priced. 

We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product. 

Delivery charges outside mainland UK will be verified when processing your order. If we have made a mistake and the delivery charge is higher than the price quoted on the website, we may contact you before shipping to request whether you want to continue with your purchase at the correct delivery charge or cancel your order. 

All products are subject to stock availability. Stock availability is shown on the website, however if we have insufficient stock to fulfill the order, we will notify you by e-mail at the address given by you in your registration form. Stock is allocated on a first come first served basis once your order reaches our main server. The Seller doesn´t guarantee the availability of any item based on stock figures shown. 

Goods must be inspected on delivery and all claims for shortages or damages must be reported to The Seller within 24 hours of receipt of goods. 

If orders are received, fully completed and payment taken before 3pm GMT between Monday to Thursday, we aim to deliver them the next working day. Dispatch times can vary depending on stock availability and any guarantees made as to delivery times are subject to any delays that can result from transport delays or force majeure, for which we will not be held responsible. The Seller can accept no responsibility for transport delays causing late delivery. 

Next day delivery only applies to items that are in stock.. Next day delivery is only available to mainland UK. Some areas of the UK cannot receive Next Day Delivery - contact Customer Services for more information. Please note, we cannot guarantee Next Day Delivery following a Bank Holiday Weekend. 

Passion4Hair Ltd shall be entitled to cancel or delay delivery of orders if it is delayed, hindered or prevented from delivery through circumstances beyond its control. Such circumstances shall include (but are not limited to) industrial action, accident, fire, Act of God or failure to deliver by suppliers or carriers. 

3. Accuracy of Information 

We attempt to be as accurate as possible when describing our products and services on the Passion4hair Website; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, prices for products and services, hours of operation or other content available on the Passion4hair Website is accurate, complete, reliable, current, or error-free. purpose without our prior written consent. 

4. Limited License 

We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Passion4hair Website. Please note that you may not frame or utilize framing techniques to enclose the Website or any portion thereof without our prior written consent. 

The limited license set forth in this Section 5 does not include the right to: (i) modify or download the Website or its contents (except caching or as necessary to view content); (ii) make any use of the Website or its Content other than personal use; (iii) create any derivative work based upon either the Website or its Content; (iv) collect account information for the benefit of another party; (v) use any meta tags or any other "hidden text" utilizing our name or the Trademarks without our express written consent; or (vi) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure. 

You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Website for personal, non-commercial use only. A website that links to our Website (i) may link to, but not replicate, our Content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any Trademark without express written permission; (vii) may not link to any page of the Website other than the home page. We may, in our sole discretion, request that you remove any link to the Website, and upon receipt of such request, you shall immediately remove such link. 

Any unauthorized use by you of the Website terminates the limited license set forth in this Section 5 without prejudice to any other remedy provided by applicable law. 

6. Third Party Links 

We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Links appearing on the Website are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Website pages or any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Website pages and other websites that you visit. 

7. Your Obligations and Responsibilities 

In the access or use of the Passion4hair Website, you shall comply with the Terms and Conditions and the special warnings or instructions for access or use posted on this Website as well as any Eufora Sales Agreement. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Passion4hair Website or any Content or services that may appear on this Website and may not impair in any way the integrity or operation of the Website. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or willfully in any of the obligations set forth in these Terms and Conditions (including our Privacy Policy), you shall be liable for all the losses and damages that this may cause to Passion4hair Ltd, our affiliates, distributors or licensors. 

8. Your Account 

If you use this website you will be responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You must ensure that the password is kept confidential. If you believe that your password has become known to anyone else, you must inform us immediately. 

Passion4Hair Ltd reserves the right to refuse access to the website, terminate accounts, or cancel orders at our discretion. If we cancel an order you will not be charged. 

Self-employed and/or mobile stylists must provide a current and up to date Public Liability insurance number in order to activate and hold an account with Passon4hair Ltd. 

9. Submissions 

Any solicited or unsolicited suggestions and ideas, any inquiries, feedback, suggestions, ideas or other information you provide us (collectively, "Submissions") will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Submission, you hereby grant us a nonexclusive, royalty free, perpetual, transferable, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, and display any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your Submission may not be returned and we may use your Submission, and any ideas, concepts or know how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products. 

If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from your claims to any rights in any Submission. 

10. Representations and Warranties; 

Limitation of LiabilityTHE WEBSITE IS PRESENTED "AS IS." WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE WEBSITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, UNLESS SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. 

YOU AGREE THAT WE WILL NOT BE RESPONSIBLE OR LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE WEBSITE; (c) DATA NON-DELIVERY, MIS DELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE WEBSITE; (e) COMPUTER VIRUSES, SYSTEM FAILURE OR MALFUNCTION WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE WEBSITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES; OR (f) EVENTS BEYOND OUR REASONABLE CONTROL. 

FURTHER, TO THE MAXIMUM EXTENT PERMITTED BY LAW WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE WEBSITE REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED ONE HUNDRED DOLLARS ($100.00). 

11. Indemnification 

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Passion4hair Website. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure. 

12. General 

You acknowledge and agree that these Terms and Conditions, together with our Privacy Policy constitute the complete and exclusive agreement between us concerning your use of the Passion4hair Website, and supersede and govern all prior proposals, agreements, or other communications. 

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Website. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website. 

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect the full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.

1. Salons and or Freelance/Self employed stylist’s must represent a minimum of one product range available from Passion4hair Ltd.

2. Salons with multiple locations should have an account set up for EACH individual location. #SalonLove rewards accounts may not be combined.

3. To claim #SalonLove commission you need to be an active customer of Passion4hair Ltd. An active customer is a salon/freelance stylist with monthly purchases/orders from Passion4hair Ltd.

4. Salon/Freelance stylists accounts must be within credit terms (with Passion4hair Ltd) at the time of Reward Redemption.

5. #SalonLove is a “cashback incentive” and rewards are distributed monthly unless otherwise agreed. Rewards must be paid into a business account registered with Passion4hair Ltd. Salons are required to ensure Passion4hair Ltd have the correct details. Invoices ( supplied by Passion4hair Ltd) with your earned commission must be sent into Passion4hair Ltd for payment to be made.

6. Any attempt by a Passion4hair Ltd Partner Salon to sell products outside of the salon environment or outside the #SalonLove website is grounds for immediate termination from the Program.

7. Commission on the #SalonLove Application is 32% of ex vat purchases. Commission is accumulated on all products sales providing salons meet criteria set out in these Terms & Conditions. Commission rewards are non-transferrable between salons.

8. Commission rewards do not accumulate interest.

9. Either party can terminate the #SalonLove Partner Program with one month’s written notice.

Changes to this Statement

Passion4hair Ltd reserves the right to change these terms & conditions. We will notify you with no less than 30 days notice about changes by placing a prominent notice on our site, www.p4hpro.com and/or by updating any information on this page. Your continued use of the Site and/or Services available through Passion4hair Ltd after such modifications will constitute your: (a) acknowledgment of the modified Terms & Conditions; and (b) agreement to abide and be bound by those terms and conditions.

The terms and conditions set out below and our Privacy Policy together from the agreement between you and P4h | Academy (Passion4hair Ltd) relating to our training courses. If you have any questions relating to these Terms and Conditions, please contact info@passion4hair.com.

These Terms and Conditions do not affect your statutory rights.

1. General Booking Information

1.1 All training courses are provided by Passion4hair Ltd (a company registered in England and Wales. Company registration Number 6887920 ) trading as P4h | Academy. In these Terms and Conditions Passion4hair trading as P4h | Academy is referred to as “Passion4hair Ltd”, “P4h | Academy”, “us” or “we”.

1.2 Passion4hair Ltd is unable to reserve a place for any student on a training course or give a booking confirmation until you make payment of the course fees in full. No option for deposit will given due to the cost in advance to ensure necessary resources are available for your attendance, including but not limited to; educator fee, manikin heads, resources books, and product.

1.3 By booking onto a training course and making a payment in full you (“you”, “your”, or “the student”) acknowledges that you have read, understood, and agreed to be bound by the terms and conditions contained in these Terms and Conditions.

1.4 Your booking has not been confirmed until it has been acknowledged by us and full payment has been made. We will endeavour to send you confirmation of your booking within five (5) working days. If you have not received your booking confirmation via email, please contact our Education Coordinator (0345 548 1040). The booking confirmation is needed to be accepted entry on the day of event.

1.5 Passion4hair Ltd reserves the right to decline any application of enrolment on a training course. If we decline an application, you will be notified via email or telephone. If on the occasion we can offer an alternative training course, date, or option, you will be informed at the same time of decline notice.

1.6 Every class description on our website offers notice of suitability for the hairdresser. It is your responsibility to ensure you have read and understood the suitability for the student to attend. We offer a range of classes from beginners, seasoned stylist, or mixed talent. We are not responsible for any student that feels they have not been enrolled in the correct training course, adequate to their training level. Refunds will not be granted where it transpires that you do not have the necessary expertise.

2. Cancellation and Refunds

2.1 When you book on a class through any means of enrolment (phone, email, face-to-face, online, social media) you may cancel your place on a course at any point until 14 days of the date of event. In any event a cooling off period of 14 days from booking applies. If cancellation is within 14 days of course commencement an admin fee to cover costs may be applied.

2.2 Once you have completed training with P4h | Academy, you may not change your mind. Full payment will not be refunded on any occasion. We reserve the right to deny any kind of refund, unless under special circumstances dictated by Passion4hair Ltd. This is also in relation to ongoing training that happens over the course of multiple dates. No refund can be issued after you have begun training

and full payments have been made.

2.3 Course fees are non-refundable save where:

-The course has been cancelled by Passion4hair Ltd with no future re-booking date prepared.

- Passion4hair Ltd has dictated a refund can be issued through means of “special circumstance”. This is Passion4hair Ltds’ discretion and will be based on a case-to-case basis.

- The course is cancelled by Passion4hair Ltd where such cancellation is caused by force majeure. This encompasses any event that is out of our control, including but not limited to; injury, incapacitation or illness of compulsory personnel, sudden death, epidemic and/or pandemic.

2.4 In the event of cancellation, and where no refund is accepted for the full payment, we will add credit of the amount agreeable to your account. This can be used for a new class or transferred to a pre-existing future booking. Once the decision is made, and the transaction is processed, you will be bound once again by the Term and Conditions stated in these Terms and Conditions.

2.5 Transferrable credit is only available to students who have cancelled their place on the class and the account credited accordingly. Credit can be used for any member of your salon team. After cancellation, we cannot guarantee space on either the current or a future class until the student has been rebooked. We may offer other options to cancellation.

2.6 Credit must be used within six (6) months of the date of cancellation. You are responsible for ensuring this credit is used. After six months, they credit will be automatically cleared from your account and no refund will be issued in exchange.

2.7 Credit is available to any student who has cancelled their space on their class with 14 days (or more) notice of the event date. If notice of cancellation happens with 14 days (or less), you will no longer be liable to receive any credit and not entitled to a refund as stated in section 2.3.

3. Payment of Fees

3.1 Fees must be paid to P4h | Academy without deduction

3.2 The full balance is due at the time of booking. Failure to complete payment will not result in confirmation of your place at the 

P4h | Academy.

3.3 All fees listed are quoted “cost +VAT”, where VAT is in accordance to the current rate. Therefore, you must include an additional 20% when making a payment of a class.

3.4 All courses and fees are subject to change without prior notification and P4h | Academy reserves the right to cancel a course where there are insufficient numbers booked on the course for it to be viable to conduct. In such case of cancellation you will, at the discretion of the P4h | Academy, be offered a place on another course, refunded or credited. If such offer is declined, the cancellation will go ahead with no refund issued.

3.5 Any financial aid needed will be decided on a case-to-case basis by P4h | Academy. We cannot guarantee any payment plans or financial support as an academy. This decision is to be made under “special circumstance” with your request formally passed to our Senior Leadership Team. You should allow 3-5 working days to be noticed of any decision made.

Changes to this Statement

Passion4hair Ltd reserves the right to change these terms & conditions. We will notify you with no less than 30 days notice about changes by placing a prominent notice on our site, www.p4hpro.com and/or by updating any information on this page. Your continued use of the Site and/or Services available through Passion4hair Ltd after such modifications will constitute your: (a) acknowledgment of the modified Terms & Conditions; and (b) agreement to abide and be bound by those terms and conditions.