Forewarned Is Forearmed: Your Guide To Professional Hairdressing & Sound Procedures - Debbie Digby

This book deals with the legal issues hairdressers face when carrying out chemical services. When I received a letter from a no win no fee solicitor itemising 10 actions carried out on their 'client' in my salon that had apparently caused damage to her hair and therefore rendered us negligent, I was mortified. I felt sick. Once I had spoken to the three stylists involved it was apparent to me that we were being wrongly accused